Terms of Service – No Refund Policy for Digital Game Products
Effective Date: 3-21-2024
By purchasing or accessing any of our digital products, you agree to the following Terms of Service and No Refund Policy. Please read carefully before making any purchases.
All products sold through our online store are digital goods delivered electronically. These include, but are not limited to, in-game items, assets, modifications, currency, downloadable content, and access keys.
Due to the nature of digital content, all sales are final. Once a product has been purchased and delivered, no refunds, returns, or exchanges will be provided under any circumstances, including but not limited to:
Accidental purchase
Compatibility issues
Change of mind
Game bans or account suspensions unrelated to our product
Failure to use or download the product properly
By completing a purchase, you acknowledge and agree that you lose your right to a refund once the digital product has been delivered.
Upon successful payment, digital products are typically delivered instantly or within a reasonable time frame. If you experience issues with receiving your product, please contact our support team within 48 hours of purchase.
It is your responsibility to ensure that the account and game environment you are using is compatible with the product. We are not liable for any damage, loss, or bans resulting from misuse or improper application of our digital products.
All transactions are monitored for fraudulent activity. If any payment is disputed or charged back, we reserve the right to permanently ban your account from future purchases and report the incident to relevant authorities or payment processors.
We reserve the right to update or modify these Terms of Service at any time. Continued use of the site and purchase of digital products following any changes constitutes your acceptance of the new terms.
If you require assistance or experience a technical issue with a product, you may contact us at dyland82@hotmail.com. While we provide support for issues related to product functionality, we do not guarantee fixes for all compatibility issues, and support does not imply a refund.
By purchasing from gentoi.online, you acknowledge that you have read, understood, and agreed to these Terms of Service, including the strict No Refund Policy.